SHAREPORTALS – CRM-AS-A-SERVICE

Frequently Asked Questions

Q. What is included?

Every user license includes 100% of features. There are no limitations.

Q. There are always hidden costs, so where is the catch?

There are no hidden costs for the use of SharePortals. All you need is Microsoft SharePoint 365 licensing. If you require help with getting started then there is the option to buy a start-up pack to get you up and running. If you like ongoing support there are three levels of annual support available: Basic, Standard, Enhanced & Professional.

Q. Can I purchase one-off additional professional services?

Yes, you can. However, if you have purchased SharePortals from one of our valued partners please contact your account manager there. If you aren’t sure contact us and we’ll make sure you get what you need. We offer services for advanced integrations, multi system dashboard reporting, advanced migration needs, and more.

Q. Do I need any other licensing for SharePortals to work?

SharePortals uses SharePoint 365 to store your information. At the very least you require a basic SharePoint 365 Plan. SharePoint 365 is included with every Microsoft 365 license. If you are using the Outlook add-in you require a license for Outlook 365, which is also included with every Microsoft 365 package.

Q. Where is your information stored?

All the information you process using SharePortals is stored in your own Microsoft 365 SharePoint  tenant. Betasoft have no access to or visibility of your data.