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How To

User Guide » How To

This section of the manual explains how to perform everyday tasks in SharePortals, and is intended as a reference guide for administrators and users of the application. Create a New Record Add a New Task Update a Task Delete a Task Add a New Note Delete a…

Navigate to a Related Record

User Guide » How To » Related Records » Navigate to a Related Record

To navigate to a related record’s overview from the current record, simply click the name of the related item (which will show as a clickable link). This will open the related record’s overview in the current window.

Save a Document to a Record

User Guide » Getting Started » Save a Document to a Record

Documents play an important role in customer and case management. SharePortals lets you record or store important documents against any type of record. Documents can be uploaded in a number of ways: Via the Outlook Add-In (Details here) Directly from the Record…

Send a SharePortals Document to a Contact

User Guide » Getting Started » Send a SharePortals Document to a Contact

To send SharePortals documents to a contact or company you navigate to the relevant record and click on Email in the Record Content panel, then select Compose. Supply an email address and subject line. Below the Body section you will find an Add Attachments link. Click…

Advanced Record Type Management

Administrators Guide » Application Settings » Record Management » Advanced Record Type Management

!This screen is intended for SharePoint administrators / experts only. This button links to a new tab which shortcuts to the management of all record types within the underlying SharePoint site associated with the SharePortals instance. SharePortals Site Column…

Related Records

User Guide » How To » Related Records

Records in SharePortals often have relationships with each other. For example, one or more Contacts could be related to an Account (if those people work at that company), an Opportunity could be related to an Account (if it’s affiliated with that company), and…

Getting Started

User Guide » Getting Started

This topic includes step by step guides for several everyday CRM scenarios. These are designed to guide newcomers through some typical SharePortals interactions, and familiarise them with the application. Each scenario is an example of a common business situation…

Paging Long Record Lists

User Guide » Getting Started » Record List » Paging Long Record Lists

By default, SharePortals will show its record lists in pages of 100 entries. For larger lists, you can control how many entries are displayed on one page by changing the Show entries dropdown at the top-left of the record list. The dropdown allows you to set the…

SharePortals for Outlook Add-in Overview

Outlook Add-in » SharePortals for Outlook Add-in Overview

The SharePortals for Outlook Add-in offers a convenient mechanism to synchronise Outlook with your SharePortals solution. Using the add-in you can create a new Contact or any type of record that is related to a Contact in your solution and then save emails and their…

Record List

User Guide » Getting Started » Record List

The entity list is one of the key features of SharePortals. The software comes with several pre-defined record types which are generally relevant for CRM purposes, e.g. contacts, accounts, opportunities and orders, but new record types can be defined by you or existing…

Create a Document Template

User Guide » How To » Related Items » Documents » Create a Document Template

Document templates are a great way for an organisation to apply consistency to the documents it creates and sends to customers. For example, a company may wish all of its outgoing documentation to use a standardised letterhead. SharePortals allows organisations to…

Security

Administrators Guide » Overview » Security

SharePortals provides a highly secure environment to ensure your organisation’s data is kept completely safe at all times. The SharePortals web application itself is either hosted by Betasoft in Microsoft Azure Datacentre locations, or hosted by your…

Regional Settings

Administrators Guide » Application Settings » Regional Settings

By default, most installations will default to a US regional setting for a new instance regardless of which SharePortals app was selected during installation. This is because the associated backend SharePoint site is configured to US, but this can be easily changed…

Import Records without Relationships

Quick Start » Import Records without Relationships

SharePortals provides a mechanism to import data for a particular record type. The data can be supplied in Excel or CSV. *SharePortals can only process up to 5,000 records in a single import batch. For larger imports please split the import data into smaller…

Import Email from Outlook

Contextual Articles » Import Email from Outlook

Click the green Import button in the Emails menu for the record: A window will be displayed, confirming that you want to give SharePortals the required permissions to retrieve emails from your Microsoft mailbox. Confirm your agreement, which will show another…

SharePoint Data Structure

Administrators Guide » Overview » SharePoint Data Structure

Within a SharePortals instance, all information of a similar types is known as a Record Type. You can think of an entity as a security container for all records of a similar nature, e.g Contacts, Accounts etc. Within an entity there are Records which are a…

Import Records with Relationships

Quick Start » Import Records with Relationships

SharePortals will allow you to import records with data referencing a related record. In order to import records with relationships you must have created the template for the related record type first (details) have created the relationship between those two record…

Customise Record Types

Quick Start » Customise Record Types

To get started we will show you how to make a few small customisations to an existing Record Type, by making the following changes to the default CRM template for SharePortals: 1. Change Opportunities Record Type name to Deals 2. Change the Opportunity Title Field to…

Using Power BI Reports

User Guide » Reporting » Using Power BI Reports

Power BI reports consist of display components called visualizations or visuals, based on extracted data. A visual or visualization may be a grid or matrix with text and numeric values, a bar or column chart, a pie chart, or many other ways of representing your…

User Permissions

Administrators Guide » Application Settings » User Permissions

All permissions within SharePortals are controlled within the SharePoint Online backend interface. When clicking the button within our interface to manage user permissions, a new tab opens which can be closed once all changes are completed. During SharePortals…

Assign Groups

Administrators Guide » Application Settings » User Permissions » Assign Groups

When you first add a new group, you are setting its permissions to the SharePoint site, which is the container for all SharePortals instance data. By default, all content within the SharePortals site – Entities and List information, inherits the same permissions…

Enable the Kanban View

Administrators Guide » Configuration » Views » Enable the Kanban View

A Kanban view is a special type of view that organises your records in columns or buckets based on a status field specified by you during the view setup. Kanban Views allow you to drag records between buckets, which in turn update their status field. Each bucket header…

Add a New Note

User Guide » How To » Related Items » Notes » Add a New Note

You can add Notes to any records in SharePortals. In this example, we will add a note to an account which reminds users to speak to a specific colleague for further information before they contact the account. Click the Notes menu item in the account overview to…

Switch Views

Administrators Guide » Configuration » Views » Switch Views

*SharePortals will display records and fields using whichever SharePoint view has been set as default for that record type. The primary way to change to another view in SharePortals is by using the View dropdown while viewing the record list. For example, to change…

Log Phone Call

User Guide » Getting Started » Log Phone Call

Next, we want to record a phone call we received from the customer in SharePortals. As the phone call is specifically related to a Company we have created, we log it in the Company record. First click on the Companies menu item from the top of the SharePortals page…

Import Email

User Guide » How To » Related Items » Emails » Import Email

As well as sending an email through SharePortals, you can add emails and their attachments from your Microsoft Outlook account to a record by following these steps. Click the green Import button in the Emails menu for the record. *For your first time a window…

License Assignment

Administrators Guide » Application Settings » License Assignment

Overview Licensing for a SharePortals instance is managed on a per Microsoft Office 365 user basis. Licensing entitles a user to utilise the SharePortals interface to consume application related content stored within the underling SharePoint site. User licenses are…

Create Status Workflows

Quick Start » Create Status Workflows

*Status Workflows lend themselves to being applied to record types that involve transitions and workflows. To illustrate Status Workflows meaningfully we have created two new record types: Lead and Opportunity. A sample status workflow would operate like this,…

Creating a Report From Your SharePortals Data

User Guide » Reporting » Creating a Report From Your SharePortals Data

This section sets out the simple steps that will help you to start making reports from data held in your SharePortals application. It’s not our intention to deliver an in-depth Power BI report-writing tutorial, but rather a guide to connecting to your data, finding…

Creating and Relating a New Record

Contextual Articles » Creating and Relating a New Record

Fill out the fields of this form with relevant information in order to create a new record to relate to the current one. Required fields have asterisks next to them: Enter the appropriate information for this new record. We now have a choice of three options. We…

Edit a Call

User Guide » How To » Related Items » Calls » Edit a Call

To edit a call, first click on its title in the Notes tab of the relevant record. This will open a new window on the current page, presenting the call’s editable fields. If you cannot see the field you want to change, scroll down the window to display any that…

Power Automate Workflows

Administrators Guide » Application Settings » Power Automate Workflows

*To use Premium and custom connectors you must have a Power Automate per user plan, per user with attended RPA plan, or per flow plan. Speak with your Microsoft Office 365 reseller for assistance. Workflows are configured against a record type, you will see the…

Delete Field

Administrators Guide » Application Settings » Record Management » Delete Field

1. To delete a Field, click an Entity to expand it’s available Fields. You will see a list of SharePortals fields available for deletion. Note that not all fields are available to delete, therefore if you do not see the option to delete a Field, you should…

SharePortals Workflows

Administrators Guide » Application Settings » SharePortals Workflows

Although you can create a number of workflows through Power Automate, there are a number of reasons to use the SharePortals Workflow engine: 1. Power Automate connectors interact with SharePoint content directly and is not aware of the SharePortals interface. This…

Viewing a Document’s Version History

User Guide » How To » Related Items » Documents » Viewing a Document’s Version History

The ability to view a document’s version history and revert to a previous version if necessary is an important part of SharePoint’s functionality, and SharePortals allows you to initiate a version history overview directly from its own interface without the…

Installation

Quick Start » Installation

!Total expected installation time: 5 minutes Prior to running the installation of SharePortals please ensure you have the following: 1. Access to a SharePoint or Global Admin Microsoft 365 user account. 2. Microsoft 365 licensing which includes a SharePoint Online…

Create New List

Administrators Guide » Application Settings » Record Management » Create New List

Click ‘New List’ at the top of the page, and then one of the options to create a new list. *At this time SharePortals does not provide a native list interface. Instead, creation a new list will take you to the native SharePoint interface! Links to lists…

Modify Field

Administrators Guide » Application Settings » Record Management » Modify Field

Within the SharePortals Record Management interface you can perform the following updates on an existing Field associated with a Record Type: 1. Modify the Field name by typing in a new name 2. Setting the Field to be required when a user is saving changes to the…

Add a Record

Contextual Articles » Add a Record

To add a new record for a particular Record Type, first select the Record Type from the top of the SharePortals front page: i.e. Contacts and Accounts for a default installation. Once you are at the list view for that Record Type, click the green Add Contact (or…

Title Auto-Generation

Administrators Guide » Application Settings » Title Auto-Generation

When adding a new Record to a Record Type, by default a modal dialog box will appear to populate the relevant Record title value. In some cases it is preferable to not have the user prompted to enter a name, and instead automatically generate a unique reference in to…

Remove Views

Administrators Guide » Configuration » Views » Remove Views

You can remove any views that are no longer needed, whether they are custom ones built by yourself, or the default views provided by SharePortals. !Users require the ManageLists SharePoint permission in order to be able to remove views. Click the “View this…

Field Ordering

Administrators Guide » Configuration » Field Ordering

By default, when you add a new Field to a Record Type, it will appear at the bottom of the list of Fields of a Record. To move new Fields from that default position: 1. Within an Record, click one of the Content tabs on the right e.g Documents, then click the…

Record Stage Management

Administrators Guide » Configuration » Record Stage Management

Record Stage Management allows you to configure stages and associated business rules against any record type. To configure Stage Management navigate to Applications settings and then select ‘Record Stage Management’: Once in Stage Management Settings…

Edit a Note

User Guide » How To » Related Items » Notes » Edit a Note

To edit a note, first click on its title in the Notes tab of the relevant record. This will open a new window on the current page, presenting the note title and note contents as editable fields. You can change the note title and note contents as required, however they…

Back Up Configuration

Administrators Guide » Application Settings » Repair SharePortals » Back Up Configuration

The configuration for SharePortals should only be backed up for the following reasons: 1. For a production SharePortals instance it may be prudent to back up configuration for DR purposes 2. Prior to making substantial changes to a settings screen, you can back up the…

Send Bulk Emails

User Guide » How To » Related Items » Emails » Send Bulk Emails

You can send email templates to multiple contacts at once. This feature is particularly useful if, for example, you would like to compose a sales email once, then simply select the relevant contacts you want it sent to and let SharePortals fill in the appropriate…

Determining Which Related Records Are in Use

User Guide » How To » Related Records » Determining Which Related Records Are in Use

When you open a record’s overview page, you can quickly determine which other records are related to it by expanding each of the Related Records categories. Click on the rightmost down arrow next to each category of related records (e.g. for an Account, these…

Delete a Related Record

User Guide » How To » Related Records » Delete a Related Record

Related records can also be deleted from a record. *Deleting a related record from a record doesn’t delete the related record itself; it will only delete the relationship between the two records. Expand the list of related records by clicking on the rightmost…

Create your own Dashboard

User Guide » Getting Started » Create your own Dashboard

To create a new dashboard select ‘New Dashboard’ in the top right-hand corner of the window. Complete all required fields and press ‘Save and Edit’. Note: Standard users can only create Personal Dashboards! An empty dashboard with 5 empty…

Add a New Task

User Guide » How To » Related Items » Tasks » Add a New Task

Here is an example of creating a task: you may want to add a task reminding you to call one of your customers about a new product before the end of the week. First, click on Accounts in the list dropdowns at the top of the SharePortals page. This will take you to…

Calls

User Guide » How To » Related Items » Calls

The Calls related items allow you to record information about phone calls made regarding any record in SharePortals to easily organise which client contact calls are relevant to which records.

Linking Between Record Types

Administrators Guide » Application Settings » Linking Between Record Types

These settings allow an administrator to determine what will appear on the Related Records section of a Record. Related records allows users to add 1 or more relations to a different Record Type, which can then be clicked to navigate to that Record, or have it’s…

Charts

Administrators Guide » Configuration » Charts

SharePortals Charts are an easy way for solution administrators to graphical represent SharePortals data. Charts can be inserted anywhere on any configured Dashboard. *You must be a SharePortals Administrator to create and modify Charts. *When a SharePortals list…

Sorting List Columns

User Guide » Getting Started » Record List » Sorting List Columns

SharePortals provides the user with the ability to sort records by any of the currently displayed list columns. Ascending (e.g. A, B, C or 1, 2, 3) or descending order (e.g. C, B, A or 3, 2, 1) can be picked for one displayed column to enact the sort. The arrow icon…

Add a Task

Contextual Articles » Add a Task

Go to the list view for the relevant entity type (e.g. Accounts/Contacts etc.) Click the record you want to add a task for: This will take you to a new page showing the record overview. Click Tasks on the right-hand pane to show a list of your current tasks for…

Viewing and Editing Document Properties (Metadata)

User Guide » How To » Related Items » Documents » Viewing and Editing Document Properties (Metadata)

SharePortals allows you to edit certain properties of any document associated with a record. To do so, first click the Documents tab in the record’s overview, and then click the Actions dropdown at the right hand side of the document you want to edit. From here…

Modify Views

Administrators Guide » Configuration » Views » Modify Views

You can modify new views you create by following these steps: Navigate to the record list for which you wish to change a view Using the View selector chose the view you would like to change Select Edit Current View This takes you to the SharePoint |…

Create a New Record

User Guide » How To » Create a New Record

Records are the individual items that make up your SharePortals environment, such as accounts, people, orders, opportunities etc. To create a new record, first select the record type from the dropdown list at the top of the SharePortals page. In this example, we will…

New SharePortals Instance

Administrators Guide » Application Settings » New SharePortals Instance

If you are adding multiple instances of SharePortals, you can do this at any time by going in to the app settings menu, and clicking “New SharePortals Instance” 1. App settings menu (administrators only) 2. Select ‘New SharePortals…

The Record Overview

User Guide » Getting Started » The Record Overview

Each record in SharePortals has its own details view, which displays its fields, any related records and additional items of content related to the record. This is split up into several sections. On the left-hand side of the page is the Summary panel, which displays…

Relating a New Record

User Guide » How To » Related Records » Relating a New Record

To create and relate a new record, first open the record’s overview, then click the Add button next to the category of record you would like to relate. This will open a dropdown allowing you to either relate an existing record, or a new one. Click Add new, which…

Create New Record Type Content

Administrators Guide » Application Settings » Record Management » Create New Record Type Content

This option lets you create a new custom content type item. Navigate to Application Settings | Record Management Select Create New Record Type Content from the left-hand side bar. A new Record Content modal appears. New Content Types are created specifically for…

Add Users

Quick Start » Add Users

During the trial you can invite up to 50 users to a SharePortals instance in trial mode. To add users: 1. Click the top right menu cog and click App Settings: 2. Click the License Assignment button: 3. Follow the steps in the License Assignment help page to…

Create New Record Type

Quick Start » Create New Record Type

To create a new record type go to Applications Settings and then select Record Management. On the left hand side of the screen select Create New Record Type. Record Type versus Record Container Here we have a choice of creating a new record type in its own container…

Create a Custom View

Administrators Guide » Configuration » Views » Create a Custom View

Creating a SharePoint view which best represents your organisation’s information can be achieved in a few steps. First, click on the “View this list in SharePoint” button for the SharePortals record type you want to create a new view for (e.g.…

Filter the Task List

User Guide » How To » Related Items » Tasks » Filter the Task List

You can use the filter button to narrow down the displayed tasks: Clicking it opens the filter popup: You can use any of the provided filter options to narrow down the tasks displayed. E.g. you can modify the Date From and Date To fields to show tasks due within…

Overview

Administrators Guide » Overview

Welcome to SharePortals! SharePortals is a highly customisable SharePoint Online add-in, which allows organisations to utilise SharePoint as a business application to manage their customers and more. You retain complete control over your data, documents and…

Views

Administrators Guide » Configuration » Views

A key part of SharePoint’s flexibility is the concept of a View. Views control the way data is displayed in a SharePoint list or library through options such as adding/removing visible columns, grouping items together based on column values, sorting/filtering…

Installation on MacOS

Outlook Add-in » Installation on MacOS

To add the SharePortals Outlook Add-in on MacOS follow the steps below: Select the Ellipsis on the Outlook Toolbar and click Get Add-Ins: Install as Office Add-In Select ‘All’ and enter ‘Shareportals’ into the ‘Search…

Send Email

User Guide » How To » Related Items » Emails » Send Email

SharePortals can store email correspondence and email attachments related to any record type, e.g. People, Accounts, Opportunities, Sales etc. To send an email regarding a record and have it automatically stored in SharePoint, click the green Compose button: Enter…

Delete a Record

Contextual Articles » Delete a Record

In the top menu on the SharePortals site, click the record type you would like to delete a record of (for example, Contacts, Accounts, Opportunities etc.) Click the record you want to delete: Click the dark purple options button at the right of the record entry…

Viewing a Record’s Task List

User Guide » How To » Related Items » Tasks » Viewing a Record’s Task List

Each record stored in SharePortals can have a list of related tasks associated with it. For example, you may have an Opportunity record which requires multiple tasks by different people to be completed throughout its lifecycle. These may include creating a task for a…

Kanban View

User Guide » How To » Kanban View

By default, SharePortals will display records in a table view. However, you may wish to view your records as a Kanban board, which allows you to see the records sorted into buckets by a values stored in a record choice field and display totals of record fields in the…

Upload a Document

User Guide » How To » Related Items » Documents » Upload a Document

Open the relevant record in SharePortals to display the overview. Click the Documents tab to display the document upload options: Click Choose Files and select the document you would like to upload. Click Upload. The document is now associated with the…

Add a Note

Contextual Articles » Add a Note

Enter the title for the new note in the Note Title field. Enter the text of the note itself in the Notes field. Once you have given the note a title and note text (both are required to create the new note), click the Save button. You will then be returned to the…

Welcome

Welcome

Welcome to SharePortals! SharePortals is a highly customisable Microsoft 365 Contact and Customer information management service, designed to work within your Outlook application or a Web browser. Using SharePortals you retain complete control over all the…

Record Content

Administrators Guide » Application Settings » Record Content

Every Record Type within SharePortals has as configuration, which determines what types of Content are available when a new Record is added. By default, any Record Types created during installation will include all Content options – Activity (Recently Added),…

Manage Related Records

User Guide » Getting Started » Manage Related Records

Related Records can be managed in a number of ways: Select the Pencil button to open an inline record form: Select the ellipsis next to a related record to access further options:

Search for an Existing Record

Contextual Articles » Search for an Existing Record

You can search for an existing record by typing identifying text (e.g. the name of a contact, or the title of an account) into the search box: As you type, relevant results will appear in a list below the text box. You can click on the result you’re looking…

Deleting a Document

User Guide » How To » Related Items » Documents » Deleting a Document

To delete a document associated with a record, first click the Documents tab in the record’s overview, and then click the Actions dropdown at the right hand side of the document you want to delete to display its action menu: The document action menu button…

Have the Outlook Add-in but not SharePortals

Quick Start » Have the Outlook Add-in but not SharePortals

!You have probably landed here because you have installed the Outlook Add-in but have not already provisioned SharePortals to your Microsoft 365 tenant. What is SharePortals? SharePortals is a highly customisable Microsoft 365 Contact and Customer information…

Delete a Call

User Guide » How To » Related Items » Calls » Delete a Call

To delete a call from a record, first open the relevant record overview page by clicking its entry in the menu at the top of the SharePortals page (e.g. Contacts, Accounts, etc). Click Calls in the menu on the right hand pane to display current calls for the…

Update a Task

User Guide » How To » Related Items » Tasks » Update a Task

Once you have created a task, you may wish to update its description, or assign it to another user. You can update it by first clicking its title in the appropriate Tasks list. Click the relevant menu item at the top of SharePortals for the record type (e.g. an…

Record Management

Administrators Guide » Application Settings » Record Management

Within App Settings, click Record Management: Within this screen you can make the following changes: Function Description Create New Record Type Creates a new record type Create New Record Type Content Creates a new…

Bulk Import Logs

Administrators Guide » Application Settings » Bulk Import Logs

When importing CSV or Excel data in to the SharePortals application, a log file is generated and stored in order to review any potential issues with individual records. This file is only generated once an import is completed. Each log file is generated with a file…

Searching the List View

User Guide » Getting Started » Record List » Searching the List View

SharePortals provides Filter function at the top right of all its entity lists, allowing the user to quickly and easily search for specific records added by you or your organisation. Selecting ‘Filter’ will present text inputs below the header of each…

Delete a Note

User Guide » How To » Related Items » Notes » Delete a Note

To delete a note from a record, first open the relevant record overview page by clicking its entry in the menu at the top of the SharePortals page (e.g. People, Accounts, Quotes, etc). Click Notes in the menu on the right hand pane to display current notes for the…

View Recently Added Items

User Guide » How To » View Recently Added Items

The Recently Added Items panel in the record overview offers an at-a-glance view of which documents, emails, tasks, notes and calls have recently been added to this record. *Clicking on the title of any of the entries in the Recently Added Items panel will open that…

Tasks

User Guide » How To » Related Items » Tasks

The SharePortals concept of a task is simply an action that is to be carried out by a certain person in the organisation, including information on when the action should be carried out by, the priority of the action and whether the action has been completed or…

View Records in SharePoint

User Guide » How To » View Records in SharePoint

Viewing and editing any of the records in SharePortals can be done directly using the SharePoint web interface. To do this for any list of records in SharePortals, click the following icon at the top right of the list: To do this for a record content item in…

Notes

User Guide » How To » Related Items » Notes

Notes will be visible to all SharePortals users and so can be used to keep other users in your organisation updated about any aspect of the record.

Outlook Add-in

Outlook Add-in

The Outlook Add-In is a component that adds in to Microsoft Outlook on Windows and MacOS and allows users to upload emails and their attachments into SharePortals records.

Infrastructure Architecture

Administrators Guide » Overview » Infrastructure Architecture

SharePortals is a provider hosted web application for Microsoft Office 365 SharePoint Online services. This application is run within a Microsoft Azure app service plan. There are three architecture options to choose from: Betasoft Hosted Standard Shared –…

Navigation

Administrators Guide » Application Settings » Navigation

When you first use SharePortals, it will display single click items in the purple main navigation ribbon to access default Record Types created during installation. The main navigation supports the following: 1. A link to a SharePortals Record list or a SharePoint…

Repair SharePortals

Administrators Guide » Application Settings » Repair SharePortals

Repair SharePortals is available under More Settings and is intended only for cases where the configuration of SharePortals has been corrupted and needs reset. Repairing a SharePortals instance will perform the following changes to your SharePortals instance: 1. Any…

Update Record Type Name

Administrators Guide » Application Settings » Record Management » Update Record Type Name

Updating an Record Type Name is a 2 step process. 1. Navigate to Application Settings | Record Management 1. Select your Record Type within the list of Record Types, and change the Title field. In this example we are changing the Company record title to…

Add New Site Column

Administrators Guide » Application Settings » Record Management » Advanced Record Type Management » Add New Site Column

The SharePortals interface allows you to generate new Fields against a Record Type with a few basic options, however you may want to create a Field (Site Column) through SharePoint directly. The following is a list of Fields which can be created within SharePortals,…

Change Log

Change Log

This changelog contains a chronologically ordered list of notable changes to the application, organised by release number and split into the following sections: for new features. for changes to existing functionality …

Record Quick Actions

User Guide » Getting Started » Record Quick Actions

The Quick Actions menu at the top of the left-hand side of the record view gives access to a series of popular functions: Search Google: Uses the value record name field and launches a Google Web search. Search LinkedIn: Searched LinkedIn for the value…

SharePortals for Outlook Main Menu

Outlook Add-in » SharePortals for Outlook Main Menu

Selecting the main menu from the triple bar icon: Return to Contact Search screen Show list of SharePortals Contacts Show list(s) of other record types Open SharePortals instance browser Settings Menu Pin Add-in to show permanently